Privacy policy
We care about your privacy.
Policy Effective Date: May 22, 2025
R&R Auto Haul Privacy Policy
This Privacy Policy outlines how R&R Auto Haul (“we,” “us,” “our,” or “R&R”) collects, uses, maintains, and discloses information from users (“User” or “you”) of our website (the “Site”) and through the services we provide. This policy applies to all products and services offered by R&R Auto Haul.
Please read this Privacy Policy carefully to understand our practices regarding your information and how we handle it. This policy may change from time to time (see “Changes to This Privacy Policy”).
Personal Identification Information
We may collect personal identification information in various ways, including, but not limited to, when you:
Visit our Site
Fill out a form
Request a quote
Subscribe to communications
Place an order or otherwise interact with our services
You may be asked to provide details such as:
Name
Email address
Phone number
Pickup and delivery addresses
Vehicle details
Payment information
Other relevant data for transportation services
We may also collect personal data about individuals involved in vehicle pickup or delivery if provided by you.
Additionally, we automatically collect information about your device and interaction with our Site, which may include:
IP address
Browser type
Operating system
Referring URLs
Device identifiers
Data collected via cookies and similar tracking technologies
You may refuse to provide personal identification information, but it could limit your ability to use certain features or services.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
Cookies and Tracking Technologies
Our Site may use both first-party and third-party cookies to:
Analyze traffic and user behavior
Improve functionality and user experience
Support marketing and advertising efforts
You can choose to disable cookies through your browser settings, but some portions of the Site may not function properly as a result.
How We Use Collected Information
We may use collected information to:
Improve customer service and support
Process transportation requests and payments
Respond to inquiries and requests
Send updates via email or SMS regarding your shipment
Provide quotes, service updates, or promotional content
Personalize your experience on our Site
Monitor and improve our Site and services
Enforce contractual terms, including billing and collection
Comply with legal obligations
Communicate for feedback and service reviews
Contact you through email, text, or phone regarding services
How We Protect Your Information
We implement appropriate security measures to safeguard your personal data from unauthorized access, disclosure, or alteration. These include secure servers, encrypted transactions, and compliance with relevant data protection standards.
Sharing Your Personal Information
We may disclose your information:
To affiliates, service providers, and partners (including drivers and carriers)
To third-party platforms for customer feedback (with your consent)
In the event of a merger, acquisition, or asset transfer
To comply with legal or regulatory obligations
To protect the rights and safety of R&R Auto Haul and others
As described at the point of data collection or with your consent
We may also share aggregated demographic information not linked to personal data for business and marketing purposes.
Children Under the Age of 13
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that such data has been collected without verified parental consent, we will delete it. If you believe we may have information from or about a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be posted on this page with the revised effective date. We encourage Users to review this policy periodically to stay informed about how we are protecting personal information.
Do Not Track
Our Site does not respond to “Do Not Track” signals from web browsers. Third parties may collect information about your online activities over time and across different websites when you use our Site.
Contacting Us
If you have any questions or concerns about this Privacy Policy or your interactions with our Site, please contact us at:
R&R Auto Haul
Chicago, IL
Email: dispatch@rrautohaul.com
Phone: +1 (312) 680-1905
Last Updated: May 22, 2025